How often is interest credited to my Savings Account?
Interest is paid semi-annually at the end of April and October.
I have lost my Debit Card. What should I do?
Immediately contact our any of our branches to cancel the VISA Debit Card. A new card can be issued at a cost of G$1,000.00.
Can I change my PIN without changing my card number?
Yes. Visit any of our branches nearest to you to reset your PIN.
Can I change the maximum withdrawal on my Debit Card?
Yes. The daily withdrawal limit can be increased upon receipt of your written request.
What is the daily withdrawal limit at the ATM?
The ATM facilitates withdrawals in tranches that are less than or equivalent to G$40,000.00 and has a daily withdrawal limit of G$175,000.00.
Is interest paid on my chequing account?
No. Chequing accounts are non interest bearing accounts.
What is the difference between a Statement Savings Account and a Passbook Savings Account?
A Statement Savings Account is an ATM-ready account and offers greater advantages for persons on the go. Upon establishment of a Statement Savings Account, a VISA Debit Card is issued. Our VISA cards are internationally recognized and can be used for online shopping, point-of-sale transactions, ATM cash advances etc. A Passbook Savings requires that all […]
How old must I be to establish an account at DBL?
You must be at least eighteen years to establish an account.
Can withdrawals be done by a third party?
The bank requires an authorization from the account holder to allow third party withdrawals. The letter must be addressed to the Manager of Demerara Bank Ltd, State specifically the account no. to be debited, the amount to be issued and to whom it is being issued.
Can my salary be remitted to my account at DBL?
Yes, Salary assignments forms can be uplifted at any branch and upon completion the salary can be remitted.
