Does Demerara Bank offer payroll services?
Yes. DBL's Payroll lets businesses pay employee salaries directly into their bank accounts through DBL Corporate eBanking.
Who can use DBL's Payroll?
Any business or organisation with a Demerara Bank business account and Corporate eBanking access.
Do my employees need a Demerara Bank account?
No. Employees can be paid into a DBL account or an account at another local bank.
How do I sign up?
There is no separate application. Any business with Corporate eBanking access can use DBL's Payroll. To enrol in Corporate eBanking, visit any DBL branch or contact our Corporate Banking team.
How much does it cost?
There is no set-up fee. Each payment costs $50 to a DBL account and $100 to another bank.
When will my employees receive their pay?
Employees with DBL accounts are paid immediately once the batch is approved. Employees at other banks are paid with the EFT batches.
What is the cut-off time for submitting payroll?
There is no cut-off time for submitting payroll.
Can I schedule payroll in advance?
Yes. You can post a payroll batch ahead of time. Funds are debited from your account once the batch is approved.
How is my payroll kept secure?
Corporate eBanking uses multi-factor authentication, and payroll batches stay posted until your authorised approvers approve them. No money moves before approval.
Can I pay staff weekly, fortnightly or monthly?
Yes. You can run payroll at any time, on whatever schedule suits your business.
What if I make a mistake in a payroll file?
The approver rejects the batch, and the corrected payroll can then be reposted.
Can I manage payroll from my phone?
Yes, although we recommend using a desktop or laptop for payroll.
Will I get a record of each payroll run?
Yes. The final approver receives a confirmation for each payroll run.
Who do I contact for help?
Contact any DBL branch or email support@demerarabank.com, Monday to Friday during regular business hours.