Wire Transfers

Log in to DBL E-Banking or the Mobile App, select SWIFT Transfer and complete the required fields. Check the beneficiary details carefully and provide supporting information or documents where requested.

Outgoing wire transfer requests are submitted through DBL E-Banking or the Mobile App. A branch visit is not normally required

You will generally need the beneficiary's full name, address and account number, together with the beneficiary bank's name, address and SWIFT/BIC code or other applicable routing details (such as an ABA routing number). You must also state the purpose of payment and provide supporting documents, such as invoices, where required. Additional details may be needed for some destinations.

A SWIFT/BIC code identifies a financial institution for international payment messaging. Ask the beneficiary to confirm the correct bank details and payment instructions before submitting your request.

An intermediary or correspondent bank helps route an international payment between the sending bank and the beneficiary's bank. Intermediary bank details may be required depending on the payment route and destination.

Enter a clear and accurate explanation of why you are sending the funds, consistent with any supporting documents. Examples include payment for goods, tuition, medical expenses or services. The Bank may request further information.

Use the beneficiary's full name as it appears in the receiving bank's payment instructions. Nicknames, abbreviations or mismatched details may cause delays or rejection.

Supporting documents may be required to verify the purpose and details of an outgoing wire transfer. Requirements depend on the nature of the payment and the Bank's procedures.

If the information or supporting documents are incomplete or inconsistent, your request may be delayed while the Bank seeks clarification or additional documents. Please provide any requested information promptly.

DBL's stated outgoing wire transfer charge is GY$5,000 per transfer. Intermediary or correspondent banks may also charge fees.

Yes. Intermediary and receiving banks may charge fees. The amounts can vary depending on the banks involved, the payment route and the transaction value .

Not necessarily. The amount credited may be reduced by intermediary or receiving bank fees, depending on the charge arrangement, and may also be affected by currency conversion.

Yes. You may request a USD wire transfer funded from a GYD account. The applicable exchange rate and other processing requirements will determine whether and when the request can be processed.

Once DBL processes your wire transfer, an email confirmation is sent with the transaction details. This confirms processing by DBL; it does not necessarily mean the beneficiary's bank has credited the funds. For further assistance, contact the Bank through an official channel.

Yes. Weekends, public holidays, banking business days and processing cut-off times in the countries involved may affect when a transfer is processed or credited.

Contact DBL immediately by telephone, by email at forex@demerarabank.com, or through the messaging feature in E-Banking or the Mobile App. Explain which details are incorrect and provide the relevant request information through an approved channel. A correction or recovery may not be possible, especially if the transfer has already been sent.

You may request a recall through the Bank, but a successful return of funds is not guaranteed. The outcome depends on the payment status, the beneficiary bank and other banks involved. Contact DBL as soon as possible for guidance.

If you suspect a scam, stop communicating with the suspected fraudster and contact DBL immediately through an official channel. If you have already submitted a wire transfer request, advise the Bank that it may be fraudulent so urgent follow-up can be considered. Do not share passwords, PINs or one-time codes.

International wire transfers are subject to applicable legal, regulatory and Bank requirements. Some destinations, beneficiaries or transaction types may not be supported. Contact DBL for further guidance .