To report your card as stolen or lost, please contact our VISA Department immediately at [email protected] or kindly visit any of our branches. For security purposes, please have your ID card ready for verification. Our team will assist you in blocking the card and issuing a replacement.

Unsecured Credit Cards: These cards do not require collateral and generally have higher interest rates. Partially Secured Credit Cards: These cards may require some form of collateral but typically hold the same interest rates as unsecured cards. Secured Credit Cards: These cards require collateral before they can be approved and issued, usually resulting in lower interest rates.

Visa is the most widely used payment card around the world and is accepted at millions of merchants and over 1.8 million ATM locations. Visa is globally recognized as the best way to pay and be paid across all markets including stores, supermarkets, shopping centers, restaurants, hotels, gas-stations, online sites, travel agencies and more. Your Demerara Bank Visa Credit Card can be used at any Merchant, Bank or ATM, locally or internationally, wherever a VISA logo is displayed.

Payments are due 20 days after the statement date. To avoid accruing interest, please ensure that you settle your payment by this deadline.

Your credit card is not directly linked to your bank account. However, you can set up automatic payments or transfers from your bank account via Online Banking to ensure timely payment of your Credit Card balance.

There is an initial cost of $2,500 for the issuance of your VISA credit card. If your card is lost or damaged, a $2,500 replacement fee will apply. Additionally, there is an annual fee associated with your credit card.

You can make payments to your credit card account at any of our branches or online using the following methods: Transfers from any DBL bank account E-banking instructions DBL cheques