May 24, 2024
How do I apply for a VISA Credit Card?
To apply for a VISA Credit Card, please visit our Visa Credit Card section on the website and complete the application form.
May 24, 2024
How can I view my Credit Card Balance Online?
To view your credit card balance online, you can visit our Visa Online Banking portal at visa.demerarabank.com. After setting up your account, you will receive a username and temporary password to log in and access your balance.
May 24, 2024
How do I change the PIN for my Credit Card?
To change your credit card PIN, please visit any of our branches directly. Kindly bring your ID card for verification purposes. Our staff will assist you in completing the PIN change process.
May 24, 2024
How do I report a fraudulent transaction on my card?
To report a fraudulent transaction on your card, please contact our customer service immediately at [email protected] or visit any of our branches. For your security, please make sure to provide details of the transaction and your ID card for verification. A block will be placed on your card to avoid any further unauthorized transactions upon […]
May 24, 2024
How do I report my card stolen or lost?
To report your card as stolen or lost, please contact our VISA Department immediately at [email protected] or kindly visit any of our branches. For security purposes, please have your ID card ready for verification. Our team will assist you in blocking the card and issuing a replacement.
May 24, 2024
What is the difference between an unsecured and secured credit card?
Unsecured Credit Cards: These cards do not require collateral and generally have higher interest rates. Partially Secured Credit Cards: These cards may require some form of collateral but typically hold the same interest rates as unsecured cards. Secured Credit Cards: These cards require collateral before they can be approved and issued, usually resulting in lower […]
May 24, 2024
Is the Credit Card Internationally Accepted?
Visa is the most widely used payment card around the world and is accepted at millions of merchants and over 1.8 million ATM locations. Visa is globally recognized as the best way to pay and be paid across all markets including stores, supermarkets, shopping centers, restaurants, hotels, gas-stations, online sites, travel agencies and more. Your Demerara […]
May 24, 2024
When am I required to settle payments on my Credit Card?
Payments are due 20 days after the statement date. To avoid accruing interest, please ensure that you settle your payment by this deadline.
May 24, 2024
Is my Credit Card linked to my Bank account?
Your credit card is not directly linked to your bank account. However, you can set up automatic payments or transfers from your bank account via Online Banking to ensure timely payment of your Credit Card balance.
May 24, 2024
How much do I have to pay for a Credit Card?
There is an initial cost of $2,500 for the issuance of your VISA credit card. If your card is lost or damaged, a $2,500 replacement fee will apply. Additionally, there is an annual fee associated with your credit card.