Come Grow With Us
Job Vacancy: Customer Service Support Centre Representative
Company: Demerara Bank Limited
Location: Corporate Office, 214 Camp Street, North Cummingsburg, Georgetown
Demerara Bank Ltd. is seeking dedicated individuals to join our Customer Service Support Centre team. As a trusted financial institution, we are committed to providing top-notch service to our valued customers.
Position: Customer Service Support Centre Representative
• Respond promptly to customer inquiries via phone, email, and chat, providing accurate information and solutions.
• Assist customers with account inquiries, transactions, and problem resolution.
• Educate customers on our products and services, ensuring they have the best banking experience.
• Identify opportunities to cross-sell and upsell the bank products to meet customer needs.
• Collaborate with other departments to resolve complex customer issues.
• Maintain accurate records of customer interactions and transactions.
Qualifications & Skills:
Deadline for Applications: September 26, 2023
How to Apply: Interested candidates are invited to submit their resumes along with a cover letter detailing their relevant experience to our Corporate Office or via e-mail at [email protected]. Please include "Customer Service Support Centre Representative Application" in the subject line.
We offer competitive compensation, training programmes, opportunities for growth, and a supportive work environment.
Join our team and become an integral part of Demerara Bank's commitment to excellence in customer service.
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