Dear Valued Customers,

Demerara Bank Limited is pleased to introduce E-Statements! Effective December 1, 2021, we will be offering electronic statements as an alternative to paper statements. This means that your traditional bank statements will no longer be mailed but accessible through our e-banking platforms. This change will commence with Statement Savings Accounts and will subsequently be implemented for Chequing Accounts.

Signing up for your E-statement is fast, secure, environmentally friendly… and best of all FREE!

Why go paperless?

  • Convenient and confidential.

  • Accessible 24/7 from any electronic device with an internet connection.

  • Immediate access to your statements rather than await delivery by mail.

  • Less susceptible to identity theft and mail fraud.

  • View, print, and save statements in excess of one year.

  • Promotes simplified record keeping and reduces clutter.

How secured are you?

Great question! Your online account is private and protected by a unique username and password so that your statements and account information can only be accessed by you. We remind you to keep your login credentials confidential.

How to Enroll?

When you sign-up for our e-banking services, you are automatically enrolled to receive E-Statements. If you have not yet registered for our e-banking services, click here to download and print the e-banking application form. This document can thereafter be completed and submitted for further processing to any of our branch locations or via e-mail at [email protected].

Hold Mail Services and Printed Statements

The Bank's 'Hold Mail' facility will be discontinued upon implementation of E-Statements. Requests for printed bank statement(s) will incur a fee of $300 per page.

Converting to E-Statements is not only good for promoting a sustainable environment, but it also increases the security of your private information. If you have any questions, please contact your nearest Demerara Bank Limited office.